Integration and Automation at scale.
Cut complexity, keep your existing stack, and get integrations that actually match how your business runs.
We design and build integrations for Contact Centers, BPOs, and communication platforms, using our own CXFabric integration platform to deliver faster, safer, and more maintainable solutions.
Design, build, and run your integrations.
Start by telling us how your contact center works today—platforms, IVR, CRM, bots, data sources.We design the right integration pattern, implement it on CXFabric, and support you as your needs evolve.
Why wait, integrate today.
You've invested in Avaya infrastructure. Now you want to add new features. CXFabric can integrate that new technology to your Avaya infrastructure and the integrations make it easy to change components, including the Avaya components later.
AI Orchestration
Need to build AI integrations or combine multiple AI agent services working together? CXF enables you to quikcly build, test and maintain your integrations.
Chat with your own Data
Use our AI interface to chat directly with your own data, privately & securely. Customizable and open so you can enhance it to fit your needs.
Get Actionable Insights
Turn your data into actionable insights using private AI—enabling smarter decisions while keeping your information secure.
Self Host Everything
Deployed directly into the your own environment using secure, containerized pods for full control and data privacy. Or let us take care of everything.
Connect multiple services
Integrate to multiple platforms such as different AI, CRM, CPaaS, and data sources. Take action based on AI events to move the process forward, ensuring guard rails and clean data.
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Build custom connectors with version control
Easily extend your integrations by creating custom connectors that let you inject your own code directly into workflows. Every connector and flow includes full versioning support, so you can track changes, roll back, and manage updates with confidence.
Collaborate Effortlessly, Anytime, Securely
Share integrations with internal or external resources as needed all while maintaining security. And by utilizing built-in credentials management you never need to share authentication logins.
Whitelabel & Multi-Environment support
Deploy the platform into your own infrastructure and provide your own teams or external customers access. Manage all users, flows, connectors and access. Track usage per environment, integration and connectors.
Track Usage & Enable Consumption Billing
Monitor flow and connector usage by Tenant ID with built-in tracking. The platform records flow executions, their durations, and the time spent on each asset (connectors...), enabling precise consumption-based billing.
Roles & Permissions Management
Securely share assets like flows, connectors, and credentials using built-in roles and permissions, or create custom access profiles. Control access levels with precision—grant read-only, edit, or full admin rights based on user needs.
Ready to Transform Your Integrations?
Get in-touch and let us show you how.