Our platform is a cutting-edge, cloud-native iPaaS solution, designed to seamlessly facilitate integrations between Contact Center Platforms and an extensive range of systems including CRM, Automation tools, and more. It features an intuitive visual designer (Editor), enabling users to effortlessly create and implement integrations with minimal or no coding. This can be achieved through the use of our pre-built connectors or by custom-building your own solutions to meet your specific integration needs.

There are several benefits to using CX Fabric but some of the biggest are:

Vendor-Agnostic Integration Platform: Ensures seamless connectivity across all your tools and systems, regardless of the vendor, enabling a truly integrated ecosystem.

Visual Workflow Designer: Simplifies the creation and management of complex workflows through a user-friendly, drag-and-drop interface, making it accessible for users of all technical levels.

Pre-built Connectors: Offers a wide range of ready-to-use connectors, speeding up integration processes and reducing the time to value for your projects.

Custom Connectors: Provides the flexibility to create tailored connectors, ensuring that even the most unique or niche applications can be seamlessly integrated into your workflows.

Comprehensive API and Integration Management: Facilitates the centralized administration of APIs and integrations, enhancing control, security, and efficiency across your digital ecosystem.

Scalability and Flexibility: Designed to grow with your business, our platform can easily scale to meet increasing demands without sacrificing performance or reliability.

Enhanced Collaboration: Promotes teamwork by allowing multiple users to work on integrations simultaneously, improving efficiency and reducing development time.

Real-time Analytics and Monitoring: Delivers insights into your integrations' performance, helping you make data-driven decisions and quickly address any issues.

Security and Compliance: Ensures that your data remains secure and compliant with industry standards, providing peace of mind and protecting your valuable information.


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We have 30 day trial to get you started and if you are a developer you always have the free plan.

Ensuring the security and privacy of customer data is paramount for any platform. CX Fabric adopts a comprehensive approach to data security, employing multiple layers of protection, including encryption and isolated data storage options for enterprise customers. Here's how customer data is secured and managed:

Data Encryption
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‍In-Transit Encryption: All data transmitted to and from CX Fabric is encrypted using industry-standard protocols such as TLS (Transport Layer Security). This ensures that data remains secure and private as it travels over the internet.

‍At-Rest Encryption: Data stored within CX Fabric, including databases, backups, and logs, is encrypted using strong encryption standards. This protects against unauthorized access and ensures data confidentiality even in the event of physical security breaches.

Access Control

‍Authentication and Authorization: CX Fabric implements strict authentication mechanisms, including multi-factor authentication (MFA) for added security. Access control policies ensure that users can only access data and functionalities relevant to their role within the organization.

‍Audit Logs: Comprehensive audit logs are maintained, recording all access and actions taken on the system. This aids in monitoring and forensic analysis, ensuring accountability and traceability.

Security Best Practices

‍Regular Security Assessments: CX Fabric undergoes regular security assessments, including penetration testing and vulnerability scanning, to identify and mitigate potential security risks.

‍Compliance with Standards: The platform adheres to industry-standard security frameworks and compliance certifications, ensuring that data handling and security measures meet rigorous requirements.

Standalone Databases for Enterprise Customers

‍Isolated Data Storage: Enterprise customers have the option to utilize standalone databases, providing an added layer of data isolation and security. This means that their data is stored separately from other customers, reducing the risk of cross-contamination and offering enhanced performance and customization options.

‍Custom Security Controls: With standalone databases, enterprise customers can implement additional security controls, tailored to their specific compliance and security requirements. This flexibility ensures that even the most stringent data protection needs are met.

Continuous Monitoring and Incident Response

‍Proactive Monitoring: CX Fabric employs continuous monitoring of its infrastructure to detect and respond to security threats in real time.

‍Incident Response Plan: A robust incident response plan is in place, ensuring rapid and effective action in the event of a security breach. This includes communication protocols to keep customers informed and measures to mitigate and resolve any incidents.By employing these comprehensive security measures, CX Fabric ensures that customer data is not only secure and encrypted but also managed in accordance with the highest standards of privacy and data protection. This commitment to security enables customers to trust CX Fabric with their most sensitive data and integration needs.