Privacy Policy

Information we collect

We may collect information needed to respond to inquiries, scope projects, and operate the website, including:

• Business and contact details, such as name, email address, phone number, company, role, and message content.
• Integration context, such as systems to connect, connector needs, deployment model, security requirements, and workflow goals.
• Technical details, such as browser information, pages visited, timestamps, device information, and basic website logs.
• Support or sales communications when you contact us about CXFabric, implementation work, or customer-owned deployment options.

How we use information

We use information to operate CXFabric and support customer conversations, including to:

• Respond to inquiries and schedule product, platform, or implementation walkthroughs.
• Review connector requirements, component needs, credentials, security boundaries, and deployment options.
• Prepare fixed-price project discussions, estimates, technical discovery, and follow-up communications.
• Operate, secure, troubleshoot, and improve this website and related business systems.
• Comply with legal obligations and protect CXFabric, customers, and users.

We do not sell personal information.

AI and automation

CXFabric may support AI-enabled workflows, connector orchestration, and automation design. You should avoid sending passwords, API keys, unnecessary sensitive records, or production secrets through website forms or informal messages.

Where customer workflows use AI or third-party systems, processing details depend on the approved architecture, connector choices, customer environment, and agreements for that implementation.

How we share information

We may share information with service providers that help us operate the website, communicate with you, and support our business, including:

• Website hosting, security, logging, analytics, and infrastructure providers.
• Email, calendar, CRM, project, and communication tools used to respond to inquiries.
• Professional advisors or authorities when required by law or needed to protect rights, safety, or security.

Third-party integrations used in customer workflows are subject to the terms and privacy practices of those providers.

Security and retention

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website transmission or storage method is completely secure, so please avoid sending unnecessary sensitive information through public website forms.

We retain information for as long as needed to respond to inquiries, support business operations, comply with legal obligations, resolve disputes, and maintain appropriate records.

Your choices

You may contact us to request access, correction, or deletion of information you submitted through this website, subject to reasonable business, legal, security, and operational requirements.

Browser settings may allow you to limit cookies or similar technologies used for basic website functionality, analytics, or performance.

Contact

If you have questions about this Privacy Policy or CXFabric data practices, contact us.